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Refund Policy

Refund Policy



Your payments

The Refund Policy applies to every payment sent to the SDC Dating website or any related sites, applications, services and tools.


You accept this Refund Policy by signing up, accessing or using our site, content, services, products, technologies or any feature we offered on the website, related site, applications, services.

We may alter the Refund Policy at any time. The revised version will be effective as of the published effective date. If the revised version includes an essential change, we will notify you at least 30 days before the revised Refund Policy’s effective date. After this period, you will be considered as having consented to all amendments to the Refund Policy.

By using SDC Dating, you accept that the local laws do not alter or affect our Refund Policy.

How to ask for a refund, Disputes

You may ask for a refund on the Subscription support interface via "Contact Us" form. You can also send us email via

However, you have no rights for getting chargeback from us or winning any dispute against us unless:

1. You contacted us first

2. You contacted us using the Subscription support interface

2. You gave us up to 3 work days for initial response, starting from when you contact us through the Subscription support interface

3. You gave us up to 21 work days to solve the issue or refund you (depending on the situation)

You do not lose your right for refunds or chargebacks just by using email. The way you contact us does not affect our decision either.

You lose your rights to get refunded, to get chargeback, to win any dispute, only if you ask for a chargeback, from you bank or payment provider, before you contacted us, using the Subscription support interface.

You accept that initiating a chargeback before contacting us, using the Subscription support interface, or providing us with the 3 + 21 work days, makes you lose your right to get any refund and chargeback under any circumstances. You accept, in this case, that you automatically lose the dispute, any repeated disputes and any chargeback requests. This applies to every case, including but not limited to our mistakes, technical issues and vis major situations.

The Subscription support interface is a simple text area with a Submit button. It is one click form the Subscription page. You do not have to sign up to another website, or search first, or choose between categories and sub-categories, before you can start writing. We require you to use it because it is more reliable than using email, and it allows us to give higher priority to Subscription-related cases.

Using the Subscription support interface does not provide you with automatic refund, automatic winning of the dispute or chargeback request. Every term in our Refund Policy will be still valid and applied.



In no case, under no circumstances, are we bound to refund you more money than you paid. We do not have to pay for any kind of damage or cost of yours or your relatives or anyone else, no matter which one of our services you might used under what conditions. Please refer to our Terms and Conditions.

This applies, without limitation, to exchange ratios, in both ways. We are not obligated to refund you a higher amount than you paid, in the currency you paid. We are not obligated to refund you higher amount, measuring in our main currency, than your payment was worth in our currency the time we converted it. Our main currency is USD.

By purchasing anything from us on SDC Dating, you agree with everything above, completely.